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Six Sigma Methodology
First let me state that the Six Sigma Methodology is not for the faint
of heart. Six Sigma is an intense, rigorous program, which entails
thorough comprehensive inspections of every aspect of your organization
for the mailroom all the way up to the boardroom. Six Sigma mythologies
will set ambitious objectives and will measure an organizations
performance in a way that it will force accountability. No longer will
the management team be complacent.
As I was told by my MBB, Six Sigma is a mirror, which forces every
member of an organization to look at themselves and their performance.
And at first, you will not like what you see. She went on to explain our
comfort zones within the company will be removed---for everyone.
However, after the implantations were accomplished and our first project
gains made acceptance and culture changes occurred. Bonuses increased,
discrepancies were reduced by almost 92%, and our bottom line increased
nearly as much. The early discomforts, anxieties, and stress gave way to
success, and opportunities for improvement. Overall, the enthusiastic
level within the company grew to an infectious stage.
The Six Sigma methodology has a dual function: It teaches companies how
to collect data, interpret this data and present it in ways that it
becomes a tool to which the company can improve their processes. By
utilizing both hard and soft data, an organization can formulate solid
improvement, which will permit the company to reduce errors, increase
customer satisfaction, and value.
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